Recreational Stay

Booking Terms and Conditions.

  1. The contract is considered concluded once the Guest pays a deposit amounting to 30% of the total cost of the stay.
  2. The deposit referred to in point 1 must be transferred to the Health Resort’s bank account within 3 days from receiving the booking confirmation. Failure to make the payment within the specified period will result in cancellation of the reservation.
    The remaining amount must be paid within 2 days of arrival. Failure to settle the outstanding balance will result in the suspension of treatment for the following days of the stay (we accept payment cards: VISA DEBIT, VISA CREDIT, MASTER CARD – CREDIT/CHARGE, MAESTRO).
  3. The reservation can be cancelled up to 30 days before the planned start date. In such a case, the deposit will be refunded minus a handling fee of PLN 100.00. Cancellation of a reservation less than 30 days before the planned arrival results in the loss of the reservation and forfeiture of the full deposit.
  4. The applicable deadline mentioned above is based on the date of the postal stamp or the date the email is received.
  5. In case of late arrival or early departure, no refund will be given for the unused portion of the stay.
  6. The Health Resort does not refund the cost of meals or treatments not used by the Guest.
  7. The recreational stay includes the following services: accommodation, meals (three meals a day, with the exception of dinner on the last day of the stay), medical care, and two types of treatments: music therapy, treadmill training, oxygen therapy, Reco-Alter therapy tables, and infrared massage. Treatments are provided from Monday to Friday.

    When purchasing the full package of services for individuals using fully paid treatment stays, starting from the third stay a 5% discount is granted, from the fourth – 6%, from the seventh – 7%, from the tenth – 10%, and from the fifteenth – 15%. To benefit from the discount, the guest must present treatment summaries or receipts from previous stays upon check-in. Discounts cannot be combined.
  8. The cost of the therapy may change, in which case the Health Resort will immediately notify the Guest.
  9. If the Guest does not accept the new price, they have the right to withdraw from the contract by notifying the Health Resort within 3 days of receiving the price change notification.
  10. The stay begins with breakfast on the first day and ends with lunch on the last day.
  11. If the Guest arrives the day before the start of the stay after 6:00 PM, the overnight stay is free of charge; however, no dinner will be provided.
  12. Reservations are made for a room category, not for a specific room number.
  13. Pets are not allowed.
  14. The Guest is obliged to follow all rules and regulations applicable within the Health Resort premises.

A personalized diet is available upon request for an additional fee.

Wireless internet is available in the Health Resort facilities
Permission is granted to drive up to the Marconi Sanatorium for loading and unloading the vehicle on the day of arrival and departure, at the rear of the building..

For international transfers, please include the following SWIFT code before the bank account number: INGBPLPW

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